City of Jersey City

City of Jersey City, New Jersey

Agency: City of Jersey City
State: New Jersey
Population: ~264,000
Partner Since: 2017

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City Of Jersey City

Jersey City, the second most populous city in New Jersey, partnered with West and its CivicLive solutions team to revamp its existing city website in response to community feedback that they were unable to find important city information. Jersey City desired a mobile-optimized, contemporary website that prioritized its citizens’ needs and delivered an optimal user experience. Understanding the city’s vision, CivicLive team put together a bold new website that has earned rave reviews from the City’s staff and public, as well as from the web design community.

How CivicLive Helped:

  • Incorporated the city’s new branding guidelines to deliver a visually stunning, mobile optimized website that showcases the City’s diversity and growth while visually guiding site visitors to key information.
  • Developed a citizen-centric information architecture to arrange website content in a user-friendly format.
  • Embedded multi-level calendars that offer a view of the city’s entire calendar at once as well as options to only see department and/or activity specific calendars as desired.
  • Fostered greater engagement between the city and its community by offering residents and businesses a more convenient way to access city services and connect with the city’s staff and elected members.

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